Tips for Finding a Good Refrigerator Repairman
With so many refrigerator repair companies advertising their services these days, it may seem hard to find one that is efficient, reliable and affordable. However, with proper research and good references, finding a good refrigerator repairman is possible. Here are some useful tips to get you started.
Know the Services You Need
Different refrigerator repair companies specialize in different forms of repair. Some even specialize in only certain refrigerator brands and models. Because of this, it’s important to take a moment and assess your fridge before having it fixed. Be sure to check the make, model, year of manufacture, and exactly where the problem is. Having this information in advance will enable you find the best repairman for your specific problem, besides saving you time and money.
Ask for Referrals from Friends and Family
A good starting point is to ask your family members and friends who repaired their fridges in the past. Why? Because family and friends have your best interest at heart, so you’re assured of getting an unbiased opinion. Ask them these questions and more. Were the services of the repairmen satisfactory? Were the prices reasonable? Did the repair technician look and act professionally? Would they use them again? If they answer yes to all or most of the questions, then request for the contacts of that person.
Before calling them up, you may want to do a thorough background check on the person, just to be sure you’re making a good decision. Conduct a Google search of his name, or company name, and see if he has an online presence. If he has a website, check out the design. Is it professional? Are the rates reasonable? Most importantly, read various customer reviews to get an idea of how he works. If there are many positive reviews, then, go ahead and call him up, and arrange for an interview.
Study the Ads on Yellow Pages
Having a sizable advertisement on yellow pages requires a large financial investment, which only serious companies who are committed to the success of their businesses do. Only reliable professionals agree to put their contacts (business name, location, phone number, state, etc.) out there for all to see. This makes yellow pages another great place to find a good refrigerator repair company.
Peruse through the ads of the repairmen in your state, and write down the contacts of multiple companies, especially those that accept credit cards. Why? Because credit card payments protect you from being ripped off by shoddy repairmen. So, In case you’re not satisfied with the services offered, you can request your credit card company to charge back the repair cost to the repair company.
Interview Multiple Refrigerator Repairmen
Conducting multiple interviews will enable you find the best man person for your particular problem. Some of the things to find out during the interview include, their training and experience, rates, as well as a warranty. Make sure the company you choose in the end:
a) Have technicians with at least 5 years experience in repairing your particular fridge brand and model.
b) Offers a warranty on both labor and parts.
c) Has affordable rates, i.e. within your price range.
With the above tips, finding a good refrigerator repairman should be easier.